Important Notice: By registering with aci365, you confirm that you have read and fully agree to all the Terms & Conditions below. If you do not agree with any of these terms, please refrain from using the platform.
Aci365 (bundles.aci365.biz) is an international online Sports Betting and gaming platform. These Terms & Conditions ("Terms") form a legal agreement between aci365 and its users ("Members"). aci365 reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
These Terms & Conditions are provided in Bangla so our members can fully understand the platform before using it. However, in the event of any legal dispute, the English version shall be considered final and binding.
- These terms apply to all products and services on the platform.
- Additional terms may apply for specific promotions or games.
- If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.
- Aci365's decision shall be considered final on all matters.
Registration on aci365 is completely free. You are required to provide accurate and truthful information during sign-up. Providing false or incorrect details may result in account closure and forfeiture of any balance.
- One Person, One Account: Only one account is permitted per person, household, address, or device.
- Accurate Information: Your name, date of birth, phone number, and email must be accurate.
- Password Security: Keeping your password confidential is your responsibility. aci365 is not liable for any loss resulting from sharing your password with others.
- KYC Verification: Identity verification is required before a withdrawal can be processed. A copy of your national ID or passport may be requested.
- Account Transfer Prohibited: Selling, transferring, or allowing others to use your account is strictly prohibited.
Please Note: An OTP will be sent to the mobile number provided at registration. Do not share this OTP with anyone — no aci365 representative will ever ask for your OTP.
Members must be 18 years of age or older to participate on aci365. Protecting minors from gambling is our highest priority.
- You must provide your correct date of birth at the time of registration.
- If there is any doubt about a member's age, aci365 may request proof of age at any time.
- Accounts belonging to minors will be closed immediately and balances will not be refunded.
- Citizens of countries where online betting is prohibited by law are not permitted to use this platform.
Warning: If a parent or guardian becomes aware that their child is using aci365, please contact our support team immediately. We will act without delay.
Aci365 currently supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. All payment-related rules are detailed below.
Deposit
- Minimum deposit amount: ৳500
- The maximum single deposit limit depends on the payment method selected.
- Successful deposits are usually credited to your account within 5 minutes.
- If a delay occurs due to a technical issue, please contact support and keep your transaction ID on hand.
- Deposits from third-party accounts are strictly prohibited.
Withdrawal
- Minimum withdrawal amount: ৳1,000
- Withdrawals are typically processed within 30 minutes to 24 hours.
- KYC verification must be completed before your first withdrawal.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be delayed or suspended in cases of suspicious activity.
- Aci365 may request additional verification for security purposes.
Tips: Complete your KYC verification right after registration to receive faster withdrawals and avoid delays after a big win.
The following rules must be followed when betting on aci365. Violation of these Terms & Conditions may result in bet cancellation or account suspension.
- Bet Confirmation: Once a bet is placed, it cannot be changed or cancelled — except where the Cash Out feature is available.
- Odds Changes: The odds displayed at the time a bet is placed are final. If incorrect odds are shown due to a technical error, aci365 reserves the right to void the affected bet.
- Match Cancellation or Postponement: If a match is cancelled or postponed for more than 24 hours, the bet amount will be refunded.
- Maximum Bet Limit: A maximum bet limit is set for each event and market.
- Live Betting: In Live Betting, bets may be accepted after an event has ended due to internet latency — such bets will be voided.
- Accumulator Bet: In a multi-selection bet, if one selection is voided, it will be counted as odds of 1.00.
Aci365 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which must be read before activating the bonus.
- Welcome Bonus: A bonus of up to 100% is available on your first deposit. Wagering requirement: 10x the bonus amount.
- Wagering Requirements: Wagering requirements must be fulfilled before bonus funds can be withdrawn.
- Bonus validity period: All bonuses have an expiry date. If the wagering conditions are not met within that period, the bonus will be forfeited.
- Single Bonus: Multiple bonuses cannot be claimed simultaneously unless explicitly permitted.
- Bonus Abuse: If bonus system abuse is detected, the bonus will be forfeited and the account suspended.
- Cashback & Reload: Terms specific to a promotion will be listed separately on that promotion's page.
Warning: Some games (such as certain slots or Live Casino titles) contribute at a different rate toward bonus wagering requirements. Full details will be specified in each bonus's terms and conditions.
Aci365 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in serious action if detected:
- Creating or Using Multiple Accounts
- Use of bots, scripts, or automation software
- Providing False or Fraudulent Account Information
- Accessing or hacking another person's account
- Strategic Exploitation of the Bonus System (Bonus Hunting)
- Match Fixing or Use of Insider Information
- Money Laundering or Use of Illegal Funds
- Threatening or harassing aci365 staff or other members
If any of the above activities are detected, aci365 reserves the right to suspend the account, forfeit the balance, and pursue legal action without prior notice.
Aci365 reserves the right to temporarily suspend or permanently close any account for any reason. Account action is typically taken in the following cases:
- Breach of Terms & Conditions
- Fraud or Suspicious Activity
- Failure to Complete KYC Verification
- Long-term Inactive Accounts (12 months)
- At the Member's Own Request
To close your account, please contact our support team. We recommend withdrawing your balance before proceeding.
Aci365 believes betting is a form of entertainment, not a source of income. We are firmly committed to responsible gaming and provide members with a range of tools to help them stay in control.
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can exclude yourself from the platform for a set period of time.
- Reality Check: Periodic reminders about session duration are provided at regular intervals.
- Cooling-Off Period: Option to take a short break.
If you feel your betting is becoming an addiction, please contact our Responsible Gaming Visit the page and get help.
If you have a dispute regarding a bet or transaction, please contact aci365 customer support first. We are committed to resolving all issues fairly and promptly.
- Dispute submission deadline: within 30 days of the relevant incident.
- Disputes must be submitted to our support email along with any relevant evidence.
- Aci365's decision shall be considered final, though all parties' arguments will be taken into account.
- If a technical error results in an incorrect payout, aci365 reserves the right to correct the discrepancy.
- Funds under dispute cannot be withdrawn while the dispute is being processed.
Contact: For disputes or any issues, please contact our support team at: support@aci365.biz
Aci365 is committed to protecting your personal information. Any data we collect is used solely for operating and improving the platform.
- Your personal information is never sold to third parties.
- Information may be shared with government authorities for identity verification purposes.
- Cookies and tracking technologies are used to enhance your browsing experience.
- For more information, visit our Privacy Policy Read.
Aci365 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified via email or through the platform before any changes take effect.
- At least 7 days' notice will be given for any major changes.
- Continued use of the platform after any changes have been made will be deemed acceptance of the updated terms.
- The latest Terms & Conditions will always be available on this page.
- To request a copy of previous terms, please contact support.
Last Updated: These Terms & Conditions were last updated in January 2026.